Resource allocation criteria in a hospital

Abstract

INTRODUCTION

Allocate fixed resources among competing users is a challenge in terms of management to obtain the best performance in respect of strategic objectives. To address this need, it was designed a system of evaluation in an important research and teaching hospital.

This document describes the evaluation system explaining the principles of the system and the developed application methodology.

METHODS

The indicator system allows the strategic management to rapidly detect the priorities in the evaluations of the Strategic, Organizational, Managerial, Economic, Research and Qualitative conditions of each unit.

The chosen indicators are expressed with three numerical values, (1 indicating critical status, 2 acceptable conditions and 3 a good operational situation).

RESULTS AND DISCUSSION

The thematic area are: Strategic, Organizational, Managerial, Economic, Research and Qualitative. In order to define each area, 3 fields of evaluation have been chosen. The indicators have been structured according to a pyramid system allowing to create a single indicator for each area for each unit. Furthermore, a single indicator has been fixed in order to facilitate a first consideration on whether to carry out or not closer examinations of the most critical units.

This paper describes an attempt to define objective criteria for the allocation of scarce resources in order to achieve the hospitalâs strategic objectives. The indicators identified allow to obtain an overall score for each unit, which allows the management to prioritize the needs.